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Premium After-Services
Your satisfaction is our ultimate commitment. Experience our gold-standard support services.
Contact Support
Priority Hotline
+86 185-536-54726 (24/7 for urgent cases)
Email Support
[email protected] (Guaranteed reply in 12h)
Warranty Process
1. Submit Request
Complete our online concierge form with product details and issue description.
2. Receive Service Code
You'll get a VIP service number within 24 business hours.
3. Secure Shipping
We arrange insured courier pickup for your convenience.
4. Real-time Updates
Track service progress through your private client portal.
Support FAQ
Our premium service includes dedicated account managers, expedited 48-hour turnaround for most repairs, and white-glove shipping handling. All premium service customers also receive complimentary annual maintenance checks.
Products registered within 30 days of purchase automatically qualify for our 3-year extended warranty. Simply complete the product registration on our website and maintain annual service records.
